Returns & Exchanges
At GARD PRO, we stand behind the durability and performance of our electronics with a 30-day satisfaction guarantee. If your gear isn't meeting your expectations, we offer hassle-free returns and exchanges to ensure you have the best experience possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the device in its original packaging, including all charging cables, manuals, and accessories to ensure a full refund.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Receive Refund or Exchange
Once our technicians inspect the returned hardware, we will process your refund to the original payment method or ship out your new device within 3-5 business days.